FAQs

How Are your Candles made?

Once we receive your order we start melting our premium blended wax and adding all of the special details that you have requested.  We make each candle one at a time to assure quality and detail to every candle.  They are hand poured and tended until they are cool and ready to come out of the mold. 

If you have chosen a sculpted candle it is carved within 5 minutes of the candle being removed from the mold.  It is painted the next day.

Why are Snowflake Candles Unique?

Snowflake Candles by Pooberry are as unique as real snowflakes.  Because they are hand made every one is slightly different from the other, creating their own special individually.  We get excited every time a candle comes out of its mold.  Each is slightly different from the last but yet somehow the same.

How long will each candle burn?

We use a higher quality wax unlike most others and thus our candles will burn longer.  If properly taken care of, a large pillar will last up to 80 hours.

How Do I buy a Candle?

You start by choosing the candle you like and then click to add to your shopping cart.  You can continue shopping or check out using Paypal and start the candle creation process.

Why choose a Scented Pillar Candle over a jar candle?

With a jar candle you put the cover on after burning, closing the enjoyment of the candles' scent until the next time you burn it.  With Pillar Scented Candles by PooBerry you can enjoy our scents all day long.

How Do I Maintain My PooBerry Candle To Enjoy it to the fullest?

Proper wick maintenance is very important. You should also keep your candle as level as possible to avoid side drip.  Also keep your candle away from any intense heat emitted from other sources.

Always use care with open flame.